Privacy policy

Privacy Policy

Last updated: March 2026  |  LightTower Supply LLC

We respect your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.

No data selling Secure checkout Opt-out anytime GDPR-aware

1. Who We Are

LightTower Supply LLC is the data controller for information collected through this website.

Contact: ted.duke@lighttower-supply.com
111 NE 1st Street, Floor 8, #8462, Miami, FL 33132

2. Information We Collect

When you place an order:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely by Shopify — we never store card details)
  • Order history and product preferences

When you browse our website:

  • IP address, browser type, and device information
  • Pages visited, time on site, referring URL
  • Cookie data (see Section 6)

When you contact us:

  • Email content and any information you voluntarily provide

3. How We Use Your Information

Process & fulfill orders — shipping, invoicing, customer service
Send transactional emails — order confirmation, shipping updates, receipts
Improve our website — analytics to understand how visitors use our site
Marketing emails — only if you have opted in; you can unsubscribe at any time
Fraud prevention — detect and prevent unauthorized transactions
Legal compliance — meet our obligations under applicable law

4. Data Sharing

We never sell your personal data. We share information only with trusted service providers necessary to run our business:

  • Shopify — our e-commerce platform (payment processing, order management)
  • Shipping carriers (UPS, FedEx, USPS) — to deliver your order
  • Email service providers — for order notifications and marketing (if opted in)
  • Analytics providers — anonymized usage data to improve our site
  • Law enforcement — when required by law or to protect our rights

5. Data Retention

We retain your order and account information for 7 years to comply with tax and legal requirements. Marketing data is kept until you unsubscribe. You may request deletion of non-essential data at any time.

6. Cookies

We use cookies and similar technologies to:

  • Essential cookies — keep your cart, maintain session, prevent fraud
  • Analytics cookies — understand how visitors navigate our site (Google Analytics)
  • Marketing cookies — deliver relevant ads (only if you consent)

You can manage cookie preferences in your browser settings. Disabling certain cookies may affect site functionality.

7. Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of your data

Correction

Fix inaccurate information

Deletion

Request erasure of your data

Opt-out

Unsubscribe from marketing

To exercise any of these rights, email us at ted.duke@lighttower-supply.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our site after changes constitutes your acceptance.

Privacy questions?

We take your privacy seriously. Contact us anytime.

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